Lèche
Support
One address, a real answer.
Write in English, French, Portuguese, Spanish or Chinese. We reply within two working days.
Write to us
What helps us answer quickly
- The address of the site concerned.
- What you expected, and what happened instead.
- The extension version, shown at the bottom of the panel.
- A screenshot, if the problem is visible.
The most common cases
The site will not move to the next page
Use learning mode: click “Learn this site” in the panel, then click the site's own next-page button. It is remembered permanently. See the walkthrough.
The page does not scroll at all
Some sites scroll an inner frame rather than the page. Lèche detects it after two seconds. If nothing moves, the panel says so — write to us with the address of the site.
The extension stays locked after payment
Reload the page. If it persists, write to us from the email address used at purchase and we will restore access.
I want a refund
Fourteen days, no questions asked. Write to us with the purchase email address. See the terms of sale.
I am changing computer
Your licence follows your email address. Reinstall the extension and it unlocks. For your learned sites, use “Export my sites” then “Import”.